Artificial Intelligence for Hotels: 9 Trends to Know

Hotels com brings cutting edge tech to classic Christmas fun with charades chatbot The new LLM models such as ChatGPT can assist with writing brochures, while image generating AI such as Mid-Journey can generate imagery for promotional materials. One note

Roblox Is Bringing Generative AI to Its Gaming Universe

Revolutionizing Creation on Roblox with Generative AI To get better at understanding context, we leverage the native power of a transformer-based architecture, which is very good at sequence summarization. It can take a sequence of data, like an audio stream,

Generative AI Application for Business & Enterprise: Use Cases, Examples 2023

Generative AI Applications for Boosting Enterprise Profits Another type of generative AI caters to the needs of citizen developers and laymen who don’t have sufficient expertise in coding to build apps or various solutions without even knowing programming languages. According

10 Important KPIs and Metrics your Customer Support Team Should Be Using

Top 12 support KPIs for better customer service This is crucial – studies revealed that customers don’t mind waiting as long as their issues are resolved. You have to maintain a healthy balance between fast response and fast resolution. But

Swift fans miss out on UK tour tickets after being flagged as potential bots

Automating SAP Order Confirmation with SAP Build Boost your sales efforts with our AI-powered chatbot that engages customers, answers queries, and drives conversions. Seamlessly integrate it into your website or messaging platforms to provide personalized product recommendations, guide purchase decisions,

50+ Customer Service & Communication KPIs & Metrics

KPIs for eCommerce: Top 11 metrics for online shops The rise of digitalisation and social media has caused consumers to think and act much more quickly than in the past. As a result, it’s more important than ever to make

The key differences between Chatbots and Conversational AI

Chatbots can be rule-based with simple use cases or more advanced and handle multiple conversations. Chatbots are largely company-based solutions while virtual assistants are user-oriented. Chatbots assist businesses to give the best possible experience and engagement to their customers, as