Which numbers can be used for two-way and one-way?

It is only possible to receive ‘replies’ when sending from a mobile number (shared or dedicated). Message sent using using a ‘name’ or ‘non mobile number’ as the ID cannot be replied to, as such they are ‘one-way’ only. Note:

What is the difference between a shared and dedicated number?

A ‘shared’ number (two-way) is provided to all customers, this is the lowest cost solutions. this number is subject to change without notice (every few months) your messages will then be deliver from the new ‘shared’ number. A ‘dedicated’ number

Is there any addition cost for two way communications?

The short answer is no, however if you do require a custom user-flow then there will be additional fee on initial setup.

Can cellcast provide custom alpha ID?

Yes, you may send your message from a custom ‘name’ or ‘number’. There is an additional fee to use this service, please refer to the feature on ‘create campaign’ page within your portal market rates.

Do you provide monthly usage reports?

Our usage reports are stored on the live server for up to 8 weeks, you may then gain access to historical account data via the AWS cloud archiving system.

Will I receive a TAX invoice?

Yes, we adhere to national and federal laws. Including offering a TAX Invoice for each purchase, with a respective GST component.

Do you provide bulk SMS?

We have found that Bulk SMS is becoming increasingly popular, as such we have dedicated a business arm comprising of creative teams and account managers to support this growing market.

Can I re-sell Cellcast services?

Yes, we have a whitelable solution designed for individuals who would require a parent admin account with up to fifty sub-client accounts. Cellcast also offers agency ready white label solutions, should you require a custom braded user experience for your

Are there any account activation, access or license fee’s?

No, Cellcast is designed to be a self service pre-pay platform. After topping up your credit you are free to use the platform at your leisure.