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There are two ways in which you can contact the customer support team at Joycasino. The two methods are by live chat and email, however, there is no telephone number available at this online casino. You can find the live chat option clearly displayed in orange to the right hand side of your page.
When calculating each casino’s Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources. We have carefully examined and analyzed the Joy Casino Terms and Conditions as part of our review of Joy Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings. In working out a casino’s Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino’s T&Cs, complaints from players, estimated revenues, blacklists, and such.
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