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Cellcast Support
  • Documentation 

Knowledge Base

  • Quick Start Guide
    • How to add my list?
    • How to send an SMS?
    • How to send an MMS?
    • How to purchase credits?
    • How does the opt-out system work?
    • Messages not received by end user
  • Messaging
    • How to send an MMS?
    • How to send an SMS?
    • MMS Image Specification
    • File types for MMS
    • Is there any additional cost for two way communications?
    • Does Cellcast provide bulk SMS?
    • How is the message subject displayed on Android and iOS phones?
    • Is testing your messages free?
    • How does Opt-out functionality work?
    • What is the difference between a shared and dedicated number?
    • Do you charge for failed messages?
    • Which numbers can be used for two-way and one-way?
    • How many characters are allowable in one SMS?
    • How many characters are allowable in one MMS?
    • Custom ‘Sender ID’ message specifications?
    • How to set up Custom ID feature as a Sender ID?
    • What is the maximum size media allowable in MMS?
    • Messages not received by end user
    • What is 3GPP?
    • Throttling
  • List Management
    • How do I get my customer list into Cellcast?
    • Do I have to upload my list in a specific format?
    • What happens when a customer unsubscribes?
    • Does Cellcast remove duplicates from my list?
  • Account
    • Are there any account activation, access or license fee’s?
    • Does Cellcast offer pre-paid accounts only?
    • How can I purchase credits?
    • Can I purchase my own virtual number?
    • Does Cellcast provide Custom Alpha ID?
    • Will I receive a TAX invoice?
    • Can I re-sell Cellcast services?
  • Campaign
    • Recurring Campaign
    • Saving your campaign to return to it later?
    • Need help creating a campaign?
  • Insights & Reports
    • Does Cellcast have direct routing to the carriers?
    • Does Cellcast provide monthly usage reports?
  • Integrations
    • Shopify Integration
    • How to set up Shopify integration?
    • BambooHR Integration
    • Cellcast Android App Integration
    • Facebook Lead Ads Integration
    • How to set up Facebook Lead Ads integration?
    • FreshBooks Integration
    • How to set up Freshbooks Integration?
    • Freshdesk Integration
    • How to set up Freshdesk integration?
    • Gmail Integration
    • How to set up Gmail integration?
    • Google Sheets Integration
    • How to set up Google Sheets integration?
    • Infusionsoft Integration
    • Intercom Integration
    • How to set up Intercom integration?
    • Jira Integration
    • How to set up Jira integration?
    • Magento 2 Integration
    • How to set up Magento 2 integration?
    • Marketo Integration
    • How to set up Marketo integration?
    • Microsoft Dynamics CRM Integration
    • How to set up Microsoft Dynamics CRM integration?
    • Microsoft Outlook Integration
    • Ninja Forms Integration
    • How to set up Ninja Forms integration?
    • Salesforce Integration
    • Slack Integration
    • How to set up Slack integration?
    • WooCommerce Integration
    • How to set up WooCommerce integration?
    • Zendesk Integration
    • WordPress Integration
    • How to set up WordPress integration?
    • Xero Integration
    • How to set up Xero integration?
    • Connect with Zapier using Cellcast
    • Installing engagement tools
    • Cellcast SMS Zoho Plugin
  • API & Developers
    • Does Cellcast provide API?
    • Is real-time delivery report returned in the API?
    • Are Cellcast’s end points SSL encrypted with TLS 1.1 or greater?
    • Zapier
    • MMS RESTful API Details
      • Send an MMS with Cellcast API
      • Get Responses
      • Inbound Read
      • Get Optout
      • MMS Character Count
      • MMS Image Requirements
      • Mobile Format
      • Postman Collection
    • SMS RESTful API Details
      • Send an SMS with Cellcast API
      • Get SMS
      • Get Responses
      • Inbound Read
      • Inbound Webhook
      • Get Optout
      • Delivery Reports
      • Balance
      • SMS Pricing Structure
      • SMS Character Count
      • Mobile Format
      • Master List of Emojis
      • Postman Collection
    • Does Cellcast return delivery time of SMS in API?
  • Advanced Features
    • What is Email to SMS?
    • How to set up email to SMS?
  • Automations
    • How do I setup auto responder?
  • Reseller/White-label
    • What are the features of Cellcast’s new reseller account?
    • Your dashboard
    • Creating sub-clients
    • Manage sub-client pricing
  • Support
    • Is Cellcast a reliable messaging partner?
    • I am new to this! Can a human assist me?
    • Can we arrange a face to face meeting?
    • Do you have a system user manual?
    • What is Cellcast Privacy Policy?
    • What type of personal information does Cellcast collect from me?
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Updated on February 27, 2023
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Knowledge Base

  • Quick Start Guide
    • How to add my list?
    • How to send an SMS?
    • How to send an MMS?
    • How to purchase credits?
    • How does the opt-out system work?
    • Messages not received by end user
  • Messaging
    • What are my options for Sender ID?
    • Getting started with bulk message
    • Section “To” – Selecting contacts
    • Building a message
    • When should I send a message?
    • How to send an MMS?
    • How to send an SMS?
    • MMS Image Specification
    • File types for MMS
    • Is there any additional cost for two way communications?
    • Does Cellcast provide bulk SMS?
    • How is the message subject displayed on Android and iOS phones?
    • Is testing your messages free?
    • How does Opt-out functionality work?
    • What is the difference between a shared and dedicated number?
    • Do you charge for failed messages?
    • Which numbers can be used for two-way and one-way?
    • How many characters are allowable in one SMS?
    • How many characters are allowable in one MMS?
    • Custom ‘Sender ID’ message specifications?
    • How to set up Custom ID feature as a Sender ID?
    • What is the maximum size media allowable in MMS?
    • Messages not received by end user
    • What is 3GPP?
    • Throttling
  • List Management
    • How do I get my customer list into Cellcast?
    • Do I have to upload my list in a specific format?
    • What happens when a customer unsubscribes?
    • Does Cellcast remove duplicates from my list?
  • Account
    • Are there any account activation, access or license fee’s?
    • Does Cellcast offer pre-paid accounts only?
    • How can I purchase credits?
    • Can I purchase my own virtual number?
    • Does Cellcast provide Custom Alpha ID?
    • Will I receive a TAX invoice?
    • Can I re-sell Cellcast services?
  • Campaign
    • Recurring Campaign
    • Saving your campaign to return to it later?
    • Need help creating a campaign?
  • Insights & Reports
    • Does Cellcast have direct routing to the carriers?
    • Does Cellcast provide monthly usage reports?
  • Integrations
    • Shopify Integration
    • How to set up Shopify integration?
    • BambooHR Integration
    • Cellcast Android App Integration
    • Facebook Lead Ads Integration
    • How to set up Facebook Lead Ads integration?
    • FreshBooks Integration
    • How to set up Freshbooks Integration?
    • Freshdesk Integration
    • How to set up Freshdesk integration?
    • Gmail Integration
    • How to set up Gmail integration?
    • Google Sheets Integration
    • How to set up Google Sheets integration?
    • Infusionsoft Integration
    • Intercom Integration
    • How to set up Intercom integration?
    • Jira Integration
    • How to set up Jira integration?
    • Magento 2 Integration
    • How to set up Magento 2 integration?
    • Marketo Integration
    • How to set up Marketo integration?
    • Microsoft Dynamics CRM Integration
    • How to set up Microsoft Dynamics CRM integration?
    • Microsoft Outlook Integration
    • Ninja Forms Integration
    • How to set up Ninja Forms integration?
    • Salesforce Integration
    • Slack Integration
    • How to set up Slack integration?
    • WooCommerce Integration
    • How to set up WooCommerce integration?
    • Zendesk Integration
    • WordPress Integration
    • How to set up WordPress integration?
    • Xero Integration
    • How to set up Xero integration?
    • Connect with Zapier using Cellcast
    • Installing engagement tools
    • Cellcast SMS Zoho Plugin
  • API & Developers
    • Does Cellcast provide API?
    • Is real-time delivery report returned in the API?
    • Are Cellcast’s end points SSL encrypted with TLS 1.1 or greater?
    • Zapier
    • MMS RESTful API Details
      • Send an MMS with Cellcast API
      • Get Responses
      • Inbound Read
      • Get Optout
      • MMS Character Count
      • MMS Image Requirements
      • Mobile Format
      • Postman Collection
    • SMS RESTful API Details
      • Send an SMS with Cellcast API
      • Get SMS
      • Get Responses
      • Inbound Read
      • Inbound Webhook
      • Get Optout
      • Delivery Reports
      • Balance
      • SMS Pricing Structure
      • SMS Character Count
      • Mobile Format
      • Master List of Emojis
      • Postman Collection
    • Does Cellcast return delivery time of SMS in API?
  • Advanced Features
    • What is Email to SMS?
    • How to set up email to SMS?
  • Automations
    • How do I setup auto responder?
  • Reseller/White-label
    • What are the features of Cellcast’s new reseller account?
    • Your dashboard
    • Creating sub-clients
    • Manage sub-client pricing
  • Support
    • Is Cellcast a reliable messaging partner?
    • I am new to this! Can a human assist me?
    • Can we arrange a face to face meeting?
    • Do you have a system user manual?
    • What is Cellcast Privacy Policy?
    • What type of personal information does Cellcast collect from me?

Reseller/White-label

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Articles

  • What are the features of Cellcast’s new reseller account?
  • Your dashboard
  • Creating sub-clients
  • Manage sub-client pricing

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